Logo of San Bernardino, a family medical clinic, featuring a red and black design with a cross symbol.

Privacy Policy

San Bernardino Medica Clínica (“we,” “us,” or “our”) is committed to protecting the privacy and security of our patients’ personal and health information. This Privacy Policy describes how we collect, use, and disclose your information when you visit our website and use our services.

1. INFORMATION WE COLLECT

We collect several types of information from and about users of our services, including:

  • Personal Identification Information: Name, email address, mailing address, phone number, and date of birth.
  • Protected Health Information (PHI): Medical history, treatment records, insurance information, and any other health-related data provided during your care.
  • Technical Data: IP address, browser type, and usage patterns collected through cookies and tracking technologies on our website.

 

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  • Provision of Care: To provide, coordinate, and manage your healthcare and related services.
  • Payment: To bill and collect payment from you, an insurance company, or a third party.
  • Healthcare Operations: To run our practice, improve your care, and contact you when necessary.
  • Communication: To respond to your inquiries, schedule appointments, and send administrative notices.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. DISCLOSURE OF YOUR INFORMATION

We may share your information with:

  • Healthcare Providers: Other doctors or specialists involved in your treatment.
  • Service Providers: Third-party vendors who perform services on our behalf (e.g., billing companies, IT support), provided they agree to keep the information confidential.
  • Legal Obligations: When required by law, such as responding to a subpoena or reporting public health data.
  • Business Transfers: In the event of a merger, sale, or transfer of assets.

4. DATA SECURITY

We implement administrative, technical, and physical safeguards designed to protect your personal and health information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. YOUR RIGHTS

Depending on your location and applicable law (such as HIPAA in the U.S. or LFPDPPP in Mexico), you may have the right to:

  • Access and receive a copy of your medical records.
  • Request an amendment to your health information if you believe it is incorrect.
  • Request a restriction on how we use or share your PHI.
  • Request confidential communications (e.g., contacting you at a specific phone number).

6. COOKIES AND TRACKING

Our website uses cookies to enhance your experience. You can set your browser to refuse all or some cookies, but note that some parts of the site may then be inaccessible or not function properly.

7. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. 8. CONTACT US If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Address: 407 E Gilbert St, San Bernardino, CA 92404

Email: leticiaruizdecruz@gmail.com

Phone: (909) 889-1136